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Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern Saddles Plus’s relationship with you in relation to your use of this website.

By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to Saddles Plus and “You” and “Your” refers to you, the client, visitor, website user or person using our website. “Saddles Plus(‘s)” also refers to “saddlesplus.com.au” and “Caralee Nominees Pty Ltd ATF The Caralee Family Trust T/A Saddles Plus”. ABN: 58 056 971 306.


AMENDMENT OF TERMS

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and Saddles Plus’s rights and obligations to each other.

LIMITATION OF LIABILITY

It is an essential pre-condition to you using our website that you agree and accept that Saddles Plus is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

COMPETITION AND CONSUMER ACT

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Saddles Plus’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to use this website and to purchase any goods or services.

DELIVERY OF GOODS

We ship at a FLAT RATE of $12.95 Australia wide or FREE SHIPPING when the order is $200 or greater.

Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 3 and 10 business days, depending on your location. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of Saddles Plus.

Where Saddles Plus advertises "24 hour Shipping" or "Same day Shipping" or any other phrase which matches close to those phrases or has the same general interpretation of those phrases, Saddles Plus means the shipping will take place within 24 business hours. We do however normally ship all orders on the same day if the order is received prior to 3pm on a business working day.

Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.

RETURNS AND REFUNDS

Saddles Plus handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

Should you wish to return your order, please notify us within 14 days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of Saddles Plus.

STORE SALE TERMS AND CONDITIONS

Unless otherwise advertised, all store sales including sales made through the website "www.saddlesplus.com.au" never include discount on "Saddle" products.

LINKS TO OTHER WEBSITES

Saddles Plus may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between Saddles Plus and the owners of those websites. Saddles Plus takes no responsibility for any of the content found on the linked websites.

Saddles Plus’s website may contain information or advertisements provided by third parties for which Saddles Plus accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.

DISCLAIMER

To the fullest extent permitted by law, Saddles Plus absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Saddles Plus gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of Saddles Plus to bear any entire costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.

LOYALTY POINTS TERMS AND CONDITIONS

ELIGIBILITY

Saddles Plus reserves the right at its sole discretion to modify, suspend or cancel the Loyalty Programme, without notice for any conduct that we, in our sole discretion, believe is in violation of acceptable usage of our Loyalty Programme. We also reserve the right to revoke reward points if we feel the participant has tried to abuse the Loyalty Programme in any way.

PRIVACY

One of our top priorities is making sure that your personal information is safe. Please review our Privacy Policy. By participating in the programme, you are agreeing to allow Saddles Plus the use your personal information and acknowledge that you have read and accepted our privacy policy.

LIMITATION OF LIABILITY

It is an essential pre-condition to you using our website that you agree and accept that Saddles Plus is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

ADDITIONAL LOYALTY DISCOUNT OFFERS

Provided that the customer's e-mail settings do not prevent them from participating in the Loyalty Programme, they will also be entitled to receive additional, exclusive point offerings and offers available only to the Loyalty Programme members! With every purchase the customer's status in the Loyalty Programme grows, increasing their pre-set loyalty discounts. Moreover this will also increase and improve their exclusive additional point offers.

REVIEW GUIDELINES

To ensure that your review meets our criteria all fields must be completed and an honest paragraph about the product itself must be included. We can not accept duplicate reviews or derogatory reviews about our products, as these issues should be taken up directly with our Customer Service team. Once you have submitted your comments, we will assess the review and reward points to your account. Points will only be received if the review meets the criteria stated.

SOCIAL MEDIA GUIDELINES

A daily maximum of 3 Facebook 'likes', 3 Twitter 'tweets', 3 Pinterest 'pins', 3 Google Plus '+1's', 3 Facebook 'product shares', 3 Facebook 'product purchase shares', 3 Twitter 'shares' per customer account is permitted. Saddles Plus reserves the right at its sole discretion to modify, suspend or cancel points received through use of any social media platform, if these guidelines are abused.

REGISTERING AND REFERRING

Every customer who creates an online account or signs up to the Saddles Plus Newsletter may be awarded points. In addtion, any customer who referrs a frriend may also be awarded points for doing so. Saddles Plus reserves the right at its sole discretion to modify, suspend or cancel any points received through 'registering an account', 'signing up for the Newsletter', or ''Referring people' if these guidelines are abused.

GENERAL CONDITIONS

Customers will be automatically entered into Saddles Plus's Loyalty Programme once they create a Saddles Plus account. Further, by accepting the loyalty points, each customer agrees to release and hold harmless Saddles Plus, its licensees, affiliates, subsidiaries, merchant partners, advertising and promotion agencies and their respective directors, officers, employees, representatives and agents from any and all liability for any injuries, loss or damage of any kind to person, including death, and property, arising in whole or in part, directly or indirectly, from acceptance, use or misuse of the loyalty discounts or participation in any Loyalty Programme related activity.

This Loyalty Programme is void where prohibited by law. Saddles Plus reserves the right, at its sole discretion, to disqualify any individual it finds, in its sole discretion, to be tampering with the entry process or the operation of the Loyalty Programme; to be in violation of the Conditions of Use of the web site, to be acting in violation of the sites Policies and Procedures; or to be acting in a non-sportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten or harass any other person. Any use of robotic, automatic, macro, programmed or like entry methods will void all such entries by such methods. In the event of a dispute as to entries submitted by multiple users having the same e-mail account, the authorized subscriber of the e-mail account used to enter the Loyalty scheme at the actual time of entry will be deemed to be the user and must comply with these rules. Authorized account subscriber is deemed to be the natural person who is assigned an e-mail address by an Internet access provider, on line service provider or other organization, which is responsible for assigning e-mail, addresses or the domain associated with the submitted e-mail address. Saddles Plus will prosecute any fraudulent activities to the full extent of the law.



YOUR PRIVACY

At Saddles Plus, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. Saddles Plus respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers, is protected by our secure servers. Saddles Plus’s secure server software encrypts all customer information before it is sent to us. Furthermore, all of the customer data Saddles Plus collects is secured against unauthorized use or access. Credit card information is not stored by us on our servers.

THIRD PARTIES

Saddles Plus does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve its website and its services but not for any other use.

DISCLOSE YOUR INFORMATION

Saddles Plus may be required, in certain circumstances, to disclose information in good faith and where Saddles Plus is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.

EXCLUSION OF COMPETITORS

If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of Saddles Plus. Saddles Plus expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then Saddles Plus will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. Saddles Plus reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.

COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

Saddles Plus expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

WHOLE AGREEMENT

These terms and conditions represent the whole agreement between you and Saddles Plus concerning your use and access to Saddles Plus’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

EXCLUSION OF UNENFORCEABLE TERMS

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

 

JURISDICTION

This agreement and this website are subject to the laws of WA and Australia. If there is a dispute between you and Saddles Plus that results in litigation then you must submit to the jurisdiction of the courts of WA.