RETURNS AND REFUNDS

Saddles Plus handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

We offer a FREE 60-Day Returns Policy

If you wish to return your order within 60 days of the product being delivered, please contact us on 1300 362 661 or email info@saddlesplus.com.au. In accordance with our FREE 60-Day Returns Policy, Saddles Plus will accept a return and pay the return shipping charges if your purchased goods:

• Are faulty or develop a fault within a reasonable period of time after purchase
• Are not fit for purpose (i.e. they don't do what the seller said they would do)
• Don't match the seller's description or sample
• Are of unacceptable quality, or
• Fail to meet other mandatory consumer guarantees under the Australian Consumer Law.

Please note, consumer guarantees do not apply where the buyer changes their mind, finds the product cheaper elsewhere, decides they no longer want/need the product, or if the consumer has misused the product, causing or contributing to the failure of the product.

Where a return is requested outside of the guidelines above, Saddles Plus has the right to refuse the return, or offer return where the consumer pays return postage. All refunds will be completed once the goods have arrived, back in the hands of Saddles Plus.

Ship all returns to:

Saddles Plus PO Box 463, Serpentine WA 6125 Australia